de. Wxel‡ Terms and Conditions
Welcome to de. Wxel‡. These terms and conditions govern your use of our website and the purchase of products from us. By accessing the latter and placing an order, you agree to be bound by these terms and conditions.
Corporate Philosophy and Background
de. Wxël‡ is our canvas for designing symbiotic machinery with their surroundings. We are passionate about creating uniquely flawless computer setups that outperform any computer on the market. Our commitment lies in delivering not just a desktop but a fully operating, beautifully designed setup.
Ordering and Payments
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Orders can be placed through our website at [https://www.dewxel.london/emporium]
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We accept electronic payments through Mastercard, Visa, and Paypal
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By placing an order, you confirm that you are authorized to use the selected payment method and the payment information provided is accurate
Product Information and Pricing
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We strive to provide accurate and up-to-date product information, including specifications and pricing.
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Prices are listed in British Pounds (£) and are inclusive of taxes and shipping fees.
Shipping and Delivery
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Shipping is currently available only within the United Kingdom.
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Shipping costs are included in the product price.
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Delivery Times:
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Within London: 3-5 working days
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Anywhere else in the UK: 10 working days.
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Please do allow 1h-2h for our technicians to re-build the products at your address.
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Customers are responsible for providing accurate shipping information. We are not liable for delays caused by external factors or events beyond our control, but we will try our utmost best to fix them.
Returns and Exchanges
Returns and Exchanges
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Returns and exchanges are available within 30 days of purchase if the product is flawed.
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In the event of an issue or a manufacturing flaw within the first month, exchanges and returns are facilitated.
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To initiate a return or exchange, please contact our customer service team.
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Refund Procedure: Customers opting for a return will be entitled to a complete refund with the exception of the reshipping cost.
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Reshipping cost: The re-shipping fee, estimated to range between £200-£300, will be deducted from the total refund amount.
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We strive to maintain a formal and systematic approach to the returns and exchanges process. If you require further clarification or have inquiries regarding this policy, please feel free to contact our dedicated customer service team at wxel@dewxel.london.
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Warranty and Technical Support
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Products come with a 1-year warranty.
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Technical support is available online 24 hours a day from Monday to Friday.
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For a more personalized experience, on-site technical support can be arranged by booking through our website. This service is designed to cater to your specific needs, further enhancing the reliability and performance of your de. Wxel‡ product.
Customer Service
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Our esteemed customer service team is at your disposal from Monday to Friday, operating between the hours of 9 am and 5 pm.
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Should you require any form of assistance, do not hesitate to reach out to us via email at wxel@dewxel.london.
Privacy and Security
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We are committed to protecting your privacy and security.
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All transactions are processed securely with Wix encryption technology. This ensures the secure transmission of sensitive data, providing you with a safe and protected environment for your online dealings with de. Wxel‡.
Thank you for choosing de. Wxël‡. If you have any questions or concerns, please do not hesitate to contact us.
